Data Protection

Under the changes to Data Protection Law, 25th May 2018 I am obliged to let all clients and students know these facts:

1  – AKUTAQ Coaching Services is registered with the Information Commissioner Office (ICO) and I comply with all of the elements of current Data Protection Law which relate to my business.


2  – I record the following types of information electronically:

     2.1 For the purpose of maintaining contact and promoting services: Name, Address, Telephone number, Email address

     2.2 For the purpose of financial accounting: Details of payments that have been made to me for goods or services and payments that I may make to you – name, amount, date and type of payment only. I do not hold your bank account or card details.

     2.3 For training, certification and accreditation purposes: Levels, dates, types of training, assessment records, levels and dates of certification awarded.


All of this information is password protected and is never passed to third parties unless I have your verbal or written permission to share information.

3  – For clients I also record the following information on paper, kept securely in a locked filing cabinet:

     3.1 For the purpose of maintaining contact: Name, Address, Telephone number, Email address

     3.2 For therapeutic purposes: dates and type of sessions, family details, lifestyle and social circumstances, employment and education details, responses to work done, recommendations for future work.

     3.3 Only if relevant to a client`s case I may also record some sensitive classes of information: details of physical, emotional or mental status, religious or other beliefs, sexual life, offences or alleged offences

     3.4 For safeguarding purposes: contact details for your GP and your Next of Kin

For Insurance purposes: I am required to maintain your therapeutic records safely and securely for 5 years after your last session with me.  After that, or on my death or retirement, the records will be securely destroyed.

4 –  Sharing of Information: I sometimes need to share the personal information I process with other professionals with the express purpose of enhancing the level of my care for you as my client.  Where this is necessary I am required to comply with all aspects of the Data Protection Act (DPA). Under normal circumstances information is not shared unless I have been given your verbal or written permission. If safeguarding issues are involved for yourself or others I may be legally required to share information without your direct consent.

If necessary or required by law I may sometimes share information with:

  • Police
  • Healthcare professionals
  • Social and welfare organisations
  • Business associates such as counselling supervisors or other complementary therapists
  • Fellow trainers
  • Professional organisations and examining bodies

5  – You have a right to see copies of information which is held about you if requested in writing.  I am obliged to provide that information within 40 days of the request being received.

6  – You have a right to ask me to delete or destroy all of the information that I may hold about you. If I am not required by law or for safeguarding purposes to maintain that information I will comply with your request.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this site, please contact me at:

AKUTAQ Coaching Services

6 Lower Chirk Bank

Wrexham

Wrecsam

LL14 5DD

England

 

CHANGES TO THIS POLICY

This policy may change from time to time.  Please refer back to this page to keep up to date with such changes.

MAKING A COMPLAINT TO THE ICO

If you believe that I am not processing your date in accordance with the law then you have a right to complain to the Information Commissioners Office through their helpline on 0303 123 11

 

 

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